Missed bin collections

If your bin was missed by our crew, and you:

  1. put your been out by 6.30 am on collection day
  2. put your bin in the correct place for collection
  3. put only your recycables in your recycling bin

then we may be able to re-collect.

Please note that it may take up to 2 working days for a re-collection to occur (please note that jobs reported Friday and Saturday may not be collected until Tuesday), however this may take longer if there is an issue with your collection.

If you have reported a missed garden waste bin/s, this will be collected the following Friday.

Please note missed collections cannot be logged until the following working day.