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> Home > Benefits and support

Benefits and support

Benefits service

Use our Citizens Access Benefits service to:

  • check if you are entitled to apply for help with your council tax or rent
  • apply for council tax support or housing benefit
  • view your claim summary and letters or upload documents
  • to tell us about a change of circumstances or a change to your address
Benefits service

If you are a landlord, and want to access information about your tenant’s Housing Benefit claim if the payments are made directly to you, please go to the Landlord Portal.

  • Housing benefits
  • The Crisis and Resilience Fund
  • Council tax support
  • Provide evidence to support your benefit claim
  • Appeals
  • Benefits Advice and Support
  • Benefits Cap
  • Changes in circumstances

Also in this section:

  • Community Pride Small Grants Programme 2026/27 now open
  • Crisis and Resilience Fund – Housing Payments
  • Discretionary Housing Payments
  • Exceptional hardship payments
  • Overpayments
  • Self-employed income
  • Universal Credit
  • Landlord Portal
  • Housing Benefit and Council Tax Support fraud
  • Other support for vulnerable households
  • Housing Benefit Award Accuracy Initiative
  • Help with the Cost of Living

Help with Cost of Living

Downloads

  • icon representing a file Benefits Change of Circumstances User Guide Benefits Change of Circumstances User guide.pdf
  • icon representing a file Benefits New Claims User Guide Benefits New Claims User guide.pdf
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