If you cannot find what you need on our website, please call us on the contact number below.
Telephone number
01282 425011
To speak to customer services, please call 01282 425011. See our opening hours below.
For emergency assistance outside of opening hours please call 01254 356 535.
Opening hours
Monday – 9am – 5pm
Tuesday – 9am – 5pm
Wednesday – 10am – 5pm
Thursday – 9am – 5pm
Friday – 9am – 5pm
Saturday – closed
Sunday – closed
We are closed on bank holidays.
Address
Contact centre
Building Society building
Parker Lane, Burnley BB11 2BG
Town Hall
Manchester Road, Burnley BB11 9SA
Council departments
- Benefits
Parker Lane Offices,
Burnley, BB11 2DS
01282 425011
benefits@burnley.gov.uk - Building Control
buildingcontrol@burnley.gov.uk - Burnley Cemetery
93 Rossendale Rd,
Burnley, BB11 5DD
01282 477148
bereavementservices@burnley.gov.uk - Burnley Crematorium
Accrington Rd,
Burnley, BB11 5QD
bereavementservices@burnley.gov.uk - Burnley Market Hall
Curzon Street,
Burnley, BB11 1BB
01282 477188
markets@burnley.gov.uk - Council Tax
Parker Lane Offices,
Burnley, BB11 2DS
01282 425011
localtaxation@burnley.gov.uk - Environmental Health
01282 425011
envhealth@burnley.gov.uk - Green Spaces and Amenities
93 Rossendale Road,
Burnley, BB11 5DD
01282 425011
Park Ranger Service : 01282 831053
greenspaces@burnley.gov.uk - Planning and Development Control
Town Hall
Manchester Road,
Burnley, BB11 9SA
01282 425011
planning@burnley.gov.uk - Housing
Town Hall
Manchester Road,
Burnley, BB11 9SA
01282 425011
housing@burnley.gov.uk - Licensing Unit
1st Floor, Parker Lane Offices,
Burnley, BB11 2DT
01282 425011
licensing@burnley.gov.uk - Streetscene
Town Hall,
Manchester Road,
Burnley, BB11 9SA
01282 425011
streetscene@burnley.gov.uk - Towneley Hall & Park
Burnley, BB11 3RQ
01282 477130
towneleyhall@burnley.gov.uk