Contact us

If you cannot find what you need on our website, please call us on the contact number below.

Telephone number

01282 425011

To speak to customer services, please call 01282 425011. See our opening hours below.

Emergency assistance outside of opening hours

Opening hours

Monday – 9am – 5pm
Tuesday – 9am – 5pm
Wednesday – 10am – 5pm
Thursday – 9am – 5pm
Friday – 9am – 5pm
Saturday – closed
Sunday – closed

We are closed on bank holidays.


Contact centre
Building Society building
Parker Lane, Burnley BB11 2BG

Town Hall
Manchester Road, Burnley BB11 9SA

Council departments