Residential Pest Management Service

Homeowners

It is a homeowner’s responsibility to deal with any pest management problem within your property.  You can book an appointment with the Council to support you in dealing with this issue, however, you would be expected to carry out any ‘proofing’ work identified by the contractor, to minimise the risk of further infestations. 

Are you a tenant? Do you rent your property? 

It is the responsibility of the landlord/letting agent/owner to ensure that pest management problems within their properties are dealt with.  You can book an appointment with the Council to support you, as a tenant, to deal with any pest management issues. 

Should the contractor identify any ‘proofing’ work that needs to be carried out at your rental property, you would need to notify your landlord/letting agent, to give them the opportunity to complete these works.  Should you experience any difficulties in getting the work completed you can contact the Council, with the details of the proofing work and contact details for your landlord/letting agent/owner and the Council will contact them on your behalf to ensure that the work is completed.  This will only be in relation to any ‘proofing’ work that is identified on the treatment sheet, provided by the Council’s contractor. 

We treat the following 

  • Mice 
  • Rats 
  • Cockroaches 
  • Fleas: a fee of £62.00 (including VAT) per visit is made for services provided to domestic customers  
  • Common wasp: a fee of £62.00 (including VAT) per visit is made for services provided to domestic customers – wasps start dying off during August/September so they may not require any treatment, we would advise that you leave the nest alone and if it still remains a problem or is situated in a location where it cannot be left alone then please arrange an appointment. 
  • Ants: a fee of £62.00 (including VAT) per visit is made for services provided to domestic customer 

Please note that you should only book an appointment for your own property. You may call on behalf of a friend/relative if you are acting as support/carer for a resident. 

If you consider that the issue relates to a neighbouring property, then you should speak with your neighbour and ask them to contact the Council to arrange their own appointment. 

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