Burnley’s Good Landlord and Agent Scheme (GLAS) is a partnership between Burnley Borough Council, private rented sector landlords and managing agents who rent out properties in the Burnley area.

The voluntary scheme was launched in 2001; the Code of Practice was then updated in 2023 to reflect the changes in legislation and best practice affecting the private rented sector.

Through continuing development of the scheme more landlords and agents are encouraged to join and improve the condition of their properties. These improved conditions physically enhance living conditions for tenants and residents living in Burnley.

The scheme is important for promoting and implementing proactive policies and initiatives within the private rented sector including a dedicated contact person in Housing Benefits and the vacant property initiative, which assists with the marketing of vacant properties.

The scheme serves to benefit landlord, agent and tenant by improving the image and standards of private rented accommodation.

The Council hold a two monthly Private Rented Sector Forum which is represented by landlords, tenants, the local community and other voluntary and statutory agencies operating in the private rented sector.  The forum plays a key role in the accreditation, assisting in the development of the code, discussing projects and programmes so as to improve standards in the private rented sector and raising the profile of responsible letting.

The aims of the accreditation scheme

  • To improve the conditions of private rented housing in the borough
  • To promote good standards of management and best practice in the private rented sector
  • To create a working relationship between the council and the private rented sector
  • To provide tenants with confidence in the quality and management of their accommodation
  • To give recognition to landlords and managing agents whose properties are of good standard
  • To improve and promote the reputation of the private rented sector
  • To assist landlords, managing agents and tenants to fulfil their responsibilities with regard to rented accommodation
  • To provide information and support on legal responsibilities and good practice to landlords and managing agents

The benefits of the accreditation scheme are

  • Market advantage over unaccredited landlords and managing agents when attracting tenants and business
  • Reduction in selective licensing and houses in multiple occupation licensing fees
  • Free property marketing on the council’s website.
  • Access to interest free Empty Homes Loans if the Gold property standard is met
  • Recognition as a reputable landlord providing good quality accommodation
  • Up-to-date information on new legislation, initiatives or policies affecting the private rented sector
  • Access to support and advice from housing professionals
  • Discounts on services and products with local businesses
  • A dedicated Housing Benefit Officer

Landlord Training

The selective licensing team host free landlord training days, currently provided by the National Residential Landlord Association (NRLA). The training covers everything landlords need to know and offers landlords/agents the chance to network with others operating in the Burnley Private Rented Sector. Landlords have the option to attend an online course, or face to face in Burnley where lunch is provided free of charge.

In addition, we have arranged for Landlords who are applying for Selective or HMO Licensing or are a member of GLAS to benefit from free online training from the NRLA. This benefit entitles landlords to FREE enrolment on to the Landlords Fundamentals course via:

The course will be accessible through the online Training Academy, and landlords will have 12 months to complete the training. Completing the course means the landlord may be eligible for NRLA Accreditation.  Please contact or by phone on 01282 475810 for the discount code to access this training, or to express an interest in our upcoming training days.