Domestic premises
If persistent or unreasonable, noise from neighbours may be considered to be a statutory nuisance. If you would like to make a complaint, please download guidance, noise diary sheets and noise complaint advice/information from the Downloads section.
Barking dogs
Dogs will bark! What is considered to be excessive and persistent barking can be difficult to gauge but, as a general rule of thumb, we would investigate and deal with uncontrollable barking, whining or crying, especially at inappropriate times or in circumstances that interfere significantly with how someone uses and enjoys their property. For example, (not definitive)
- Continuous barking for 30 minutes on 5 days over a 7 day period.
- Barking for more than a combined total of 1 hour in 24.
- Barking occurring during “quiet hours” between 11pm and 7am.
Download noise diary sheets from the Downloads section. Once you have followed the guidance, making a report to us:
Other noise
Please visit our nuisance complaints page or email envhealth@burnley.gov.uk for advice if you are experiencing persistent nuisance from any of the following:
Commercial & industrial premises
Noise from commercial or industrial premises may be a nuisance.
Licensed premises
Problems may arise when licensed premises are sited too close to residential properties. Regulated entertainment or people attending these venues may cause noise nuisance.
Out of hours noise service
We are a partner in the Pennine Lancashire Night-time Noise Service. This service operates every Friday and Saturday night from 8pm until 3am. Please note that the service is planned and not on demand. To access the service you must first of all have formally reported your noise nuisance to us: envhealth@burnley.gov.uk.
