From 4th February 2026 the council introduced e-billing. You will need to sign into your online account to view bills and reminders. Paper copies will no-longer be sent through the post.
Electronic billing has many benefits, including:
- Digital is easy – You can view your bill and update your account from anywhere you have an internet connection
- Digital is quick – Say goodbye to queues, paperwork and waiting on the phone and say hello to online access
- Digital is available – It is available 24\7, 7 days a week. and accessible on your PC, laptop, tablet, or smart phone, at a time that suits you
- Digital is secure – Managing your account online is now more secure, giving you peace of mind
- Digital is greener – Digital uses less energy and helps to reduce our overall carbon footprint
- Digital helps others – By using the online service, you can save the Council money that can be better used to help those people who need support the most
- Digital on the move – View your account on your smart phone or tablet
If you are happy with this change, you do not need to do anything. If you would like to opt out of paperless billing and reminders, you can do this after 4th February 2026 by going to the council tax portal and signing in to your online account, then opt out of paperless billing.