Emergency Planning

In the event of an emergency, Burnley Council would work together with the relevant authorities to ensure that our services were still delivered where possible.

Emergency contact

During office hours call our main number 01282 425011

Outside of office opening hours, for emergency assistance, please call 03330 914 108 

  • For emergency response from Police/Fire/Ambulance – call 999
  • Social Services out of hours emergencies – 0845 602 1043
  • Highways and roads out of hours emergencies – 01772 614444
  • Suspected Gas Leaks – call the National Gas Emergency Helpline on 0800 111 999
  • Water/Waste water emergencies – call 0845 746 2200 (United Utilities) 
  • For non-urgent medical advice – call the National Health Service Advice Line on 111
  • To report a non-urgent crime – call the Lancashire Police on 101