Emergency Planning

In the event of an emergency, Burnley Council would work together with the relevant authorities to ensure that our services were still delivered where possible.

Emergency contact

  • For emergency response from Police/Fire/Ambulance – call 999
  • Social Services out of hours emergencies – 0845 602 1043
  • Highways and roads out of hours emergencies – 01772 614444
  • Suspected Gas Leaks – call the National Gas Emergency Helpline on 0800 111 999
  • Water/Waste water emergencies – call 0845 746 2200 (United Utilities) 
  • For non-urgent medical advice – call the National Health Service Advice Line on 111
  • To report a non-urgent crime – call the Lancashire Police on 101

During office hours call our main number 01282 425011

Outside of office opening hours, a number is provided in case of an emergency related to a Burnley Council service.