If you need support but aren’t sure where to start, come and see us.
Down Town is a friendly, welcoming space in the heart of Burnley where you can talk to someone, access practical help and feel supported – whatever your situation.
You don’t need to know what to ask for. If you’re unsure where to turn, start with us. We’re here when you need us.
Down Town (above New Look), Charter Walk
Contact@burnleytogether.org.uk
01282 686402
Monday to Friday, 9am–4pm
What you’ll find at Down Town
Community Grocery
Shop for affordable, nutritious food in a relaxed environment. A sustainable, dignified alternative to food parcels.
Burnley FC in the Community Foodbank
If you need crisis food support, we can help – and we’ll also look at longer-term options with you.
Community Café
A warm space to enjoy a drink, light refreshments and friendly conversation.
ReLove – The Pre-Loved Shop
Affordable, quality clothing including:
- Winter wear
- School uniforms
- Sports and activewear
- Interview outfits
Money, Benefits & Debt Advice
Through trusted partners including:
- Citizens Advice East Lancashire
- Christians Against Poverty
- ICANN
- Lancashire women’s centre
You can get help to:
- Understand and claim the benefits you’re entitled to
- Manage debt and improve budgeting
- Apply for PIP, ESA, Universal Credit, Child DLA and Attendance Allowance
- Get clear, step-by-step support
Work, Skills & Training
Through trusted partners including:
- Christians Against Poverty
- Lancashire women’s centre
- New Era
- The Kings Trust
- Burnley Job Centre
If you’re thinking about work, wider skills, training or education, we can support you with:
- Overcoming barriers such as health challenges or disability
- Career advice for young people
- CV writing and job applications
- Interview preparation
- Confidence and wellbeing support
- Understanding Universal Credit work requirements
- Friendly, practical job club sessions
Wellbeing, Activities & Community
Through trusted partners including:
- Burnley Leisure
- LCC Children and family well being services
- NHS
- Carers Link
We also offer opportunities to build confidence, reduce isolation and connect with others:
- Health and wellbeing advice
- Peer support groups
- Creative and family-friendly activities
- Budget cooking workshops
- Recovery and wellbeing groups
- Infant bonding sessions for parents and babies
Everyone is welcome.
Volunteer With Us
Volunteering at Down Town is a great way to meet people, gain experience and give back to your community.
Opportunities include:
- Community Grocery Assistant
- Customer Support Assistant
- Warehouse & Foodbank Assistant
- Catering Assistant
If you’d like to get involved, speak to a member of the team or get in touch using the details above.