Appealing a Council Tax Support decision
When we have dealt with your claim for Council Tax Support we will send you a decision letter. The letter shows the information we have used to work out your Council Tax Support and you should check it carefully.
If you do not understand our decision or you want to know more, please get in touch with us and ask us to explain it. You should do this within one month of the date on our decision letter.
If you disagree with the decision you can
- Ask us to look again at the decision or
- Appeal to the Valuation Tribunal Service.
To ask us to look again at our decision you must:
- Make it clear which decision you mean - for example tell us the date on our decision letter and the claim reference
- Say clearly why you think the decision is wrong
- Include any information or evidence you think we have not got
The Council has two months to respond to your request and in the response we should outline the reasons why we believe your appeal is not well founded, or confirm what steps we have taken to address your appeal. If we fail to reply within two months, you can appeal directly to the Valuation Tribunal.
Appealing to the Valuation Tribunal Service
To do this you should contact the Valuation Tribunal Service at www.valuationtribunal.gov.uk to apply online or alternatively email firstname.lastname@example.org or write to the Valuation Tribunal Service, 3rd Floor, Crossgate House, Wood Street, Doncaster, DN1 3LL, within 2 months of the decision. You will then be required to complete an application form.
Once the Valuation Tribunal Service have received your appeal, they will forward it to Burnley Borough Council for their comments. The Valuation Tribunal Service will invite you to a hearing to make your comments.