£150 Utility Energy Rebate

As part of the Government’s initiative to help households with rising energy costs, earlier this year it announced a £150 non-repayable energy rebate for qualifying households in council tax bands A-D.

This is in the form of a payment of £150 per household and is regardless of the number of occupants or council taxpayers named on the bill.

Since April, we have made more than 30,000 payments to eligible residents, and a further 13,000 invitations to apply for the rebate have been sent.

The application process for the mandatory element of this scheme (properties in band A-D) is now closed. If an application hasn’t been received or if we are unable to make the payment to your bank account as this failed the validation checks we are required to complete, the £150 payment will be credited to your council tax account before 1st July 2022.

Please do not telephone or email us to chase this payment – we will be in touch with you.

When will payments be made?

Direct debit payers

All payments have now been made for eligible customers registered to pay by direct debit.

Where we have been unable to make a payment directly to your bank account automatically, these will be allocated to your council tax account before 1st July 2022.

Non direct debit payers

For customers who do not pay council tax by direct debit, an invitation to apply and provide your bank account details was sent on 6th May 2022 and a reminder issued on 14th June 2022.

We are aiming to make the payment to qualifying households within 28 days of you providing your bank details. This is a longer process as we are required to carry out pre-payment checks against the bank details you provide.

The application process has now closed.

If an application hasn’t received or if we are unable to make the payment to your bank account as this failed the validation checks we are required to complete, the £150 payment will be credited to your council tax account before 1st July 2022.

Any payments credited to your council tax account will be automatically allocated to your 2022 council tax balance. A revised bill will be issued with an accompanying letter confirming the full details.

Claiming an energy rebate refund from your council tax account

If the energy rebate payment has been credited to your council tax account and you wish to claim a refund you will need to complete the refund online application form which you can access here.

Energy rebate refunds can take up to 28 days to process.

Households that qualify for the £150 rebate

The rebate will be paid to the liable council tax payer (or an occupant where the property is exempt) where the property occupied meets the following conditions on 1st April 2022.

  • The property is valued in council tax bands A-D. Your council tax band is shown on your bill or GOV.UK helps you find out which band your home is in. Just put your postcode into their online tool to find the band for your home. Find your council tax band
  • The property is occupied as someone’s only or main home
  • It is a chargeable dwelling, or in exemption classes:

– N (occupied only by full-time students), where the students are liable for payment of council tax

– S (occupied only by persons under the age of 18),

– U (occupied only by persons with a severe mental impairment) or

– W (an annex to a property occupied by the dependant relative of the person living in the main property).

Where the liable council tax payer does not occupy the property, they will not be eligible. This means that if you are a tenant of a property where the landlord is liable for the council tax bill a council tax rebate cannot be paid. However, you may be eligible for a discretionary payment if you pay energy bills directly and your circumstances meet the criteria for the discretionary scheme. Properties that have no permanent resident such as unoccupied properties or second homes will not be eligible.

Energy rebate discretionary fund

The Government has provided funding for councils to operate a discretionary fund for households in need who would not otherwise be eligible for a council tax rebate. The discretionary policy for Burnley Council will make to payments to the following qualifying households:

  • Properties in council tax bands E-H and in receipt of council tax support will receive a £150 payment
  • Properties in bands A-D and in receipt of council tax support will receive a £20 top-up payment (in addition to the £150 they have already been paid under the mandatory scheme)
  • Properties where the tenant is not liable for council tax and where energy costs are included in the rent payable to the landlord, a £50 payment will be made to the liable rent payer where they are in receipt of one of the following benefits:

– Universal Credit;

– Working Tax Credit;

– Income-based Employment and Support Allowance;

– Income-based Jobseeker’s Allowance;

– Income Support;

– Housing Benefit; or

– Pension Credit

We expect to start discretionary scheme activities week commencing 4th July 2022. This will include making a payment directly to your bank account automatically if you are a direct debit payer or sending an invitation to apply and provide your bank account details if you are not a direct debit payer.

More information

Further details about the £150 energy rebate, as well as other ways the government is helping with rising energy costs, are available on the www.gov..uk website.

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