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Food hygiene ratings scheme


Due to the ongoing COVID-19 Pandemic, it is unlikely that a Request for a Food Hygiene Revisit & Re-rating will be carried out within 90 days.  

Options available to you:

1) Apply and pay but expect a delay beyond 90 days (however we will prioritise our resources to the best of our ability)

Or alternatively 

2) Provide evidence by email to show improvements have been carried out.  When resources allow, we will contact you to apply for the re-inspection.  You should note however if the application and payment are not received within 14 days from contact, the current rating will be re-published.  We will aim to carry out the re-inspection within 90 days of the application being made.

Where an application and/or evidence submission indicates that the necessary improvements have been made and the business currently has a rating of 0, 1 or 2, the online record ( will be amended to show 'awaiting inspection' rather than the most recent inspection score.  However, if the evidence provided does not indicate that the necessary improvements have been made, the current rating will remain the same until a reinspection has been carried out.

You can email evidence to support changes to your online food hygiene rating to -  please ensure you also provide 1) food business operator name 2) trade name 3) address of business

Please also note we are currently only able to accept card and online payments.

The National Food Hygiene Rating Scheme is a joint Food Standards Agency and Local Authority initiative which will provide consumers with information about standards of food hygiene in catering premises such as restaurants, shops, bars, cafés, schools, hospitals and shops.

There are over 600 premises eligible for the scheme within Burnley and Padiham and all premises inspected from April 2010 will be included and have their rating published.

The ratings of these inspections are available to view at the Foods Standards Agency.

Publishing food hygiene inspection reports online will help to:

  • Allow customers to make an informed choice as to where to eat or purchase food
  • Improve the standards of food hygiene
  • Contribute to a reduction of food borne illnesses, like food poisoning

Scores are awarded for food hygiene compliance, structural compliance and confidence in management.

Premises are not rated against the quality of the food they produce.

Assigning a score

Following an inspection of a food business, the inspecting officer assigns a numerical score to the following three areas:

  • Level of compliance with food hygiene and safety procedures (e.g. food handling practices, temperature control)
  • Level of compliance with structural requirements (e.g. cleanliness, condition of structure)
  • Confidence in management

These scores are obtained from Annex 5 of the Food Law Code of Practice to ensure consistency between officers and different Councils. The numerical score is the 'mapped' to one of the six food hygiene ratings as shown.  

Should you require further information on the National food Hygiene Rating Scheme, please either contact the Council's Food Safety Team or visit the Food Standards Agency website


If a business feels their rating is wrong or unfair - you have the option of making an appeal, requesting a Food Hygiene Rating revisit or the right to reply.

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