We recently introduced IT upgrades to several key services, including planning, land charges, some waste and pest services, private sector housing, taxi licensing, premises licensing, animal activity licensing, and environmental health.
This upgrade will enable us to deliver a more efficient and effective service in the future; however, we regret that it will cause some disruption as we implement the change.
Impact on you
- We will do our utmost to minimise any inconvenience, but please be aware that it may take us longer than usual to process applications and respond to enquiries during this period.
- If you have a myburnley account, you will need a new account for services like arranging a bulky waste collection or making a pest control appointment. Your council tax and benefits accounts are not affected by any changes.
Thank you for your patience and understanding.