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Accessing digital services in Burnley

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We are striving to offer more and more of their services online in a bid to increase efficiency of services and provide greater convenience for residents.

However, the relentless push towards the new digital age is leaving some residents feeling like they have been left behind because they lack basic computer skills or have no way of accessing the internet.  This is a concern because of the many advantages to be gained by those who do venture online.  For instance, the average UK household saves £500 a year by shopping around online for the cheapest deals on services such as insurance, energy providers and holidays.

Similarly, job hunting can be difficult and many jobs are only advertised online.  This means anyone who isn’t confident using a computer can miss out on a lot of opportunities.  Luckily, there are some organisations who are working locally to try and help people get online.

www.learnmyway.com is an online learning platform, built especially to make getting online easyand is provided by Tinder Foundation to give new internet users a range of easy courses and useful resources.

Burnley Library, (in partnership with Lancashire Adult Learning) has been using ‘Learn my way’ to help people develop their digital skills in a range of areas, particularly job seeking whilst ‘The Switch’ located on Keirby Walk offers free sessions on basic computing, how to get online, job searching, budgeting, pensions, healthy lifestyles, shopping online and more.

Learners can try the simple online courses at home, work their way through with a friend or family member, or go to a local UK online centre, such as Burnley Library or The Switch, for some friendly help and guidance.  There are no term times, no ‘techy’ talk and is completely free.

These free courses are combined to create packages to help people follow a logical path through the site.  The Online Basics package is the first step along the road for absolute beginners to the internet, starting out with keyboard and mouse skills, simple searches and getting a first email address.

For those who have mastered the basics, Online Plus provides a great way to progress to more in-depth learning, adding job hunting, shopping, socialising and managing money online to the repertoire of skills available to learners.

The majority of the 5,000 national network of UK online centres use ‘Learn my way’ to guide people through their digital development, with one-to-one or small group sessions designed around the Learn my way courses.  The unique learning planner means that each user can tailor the site to their own specific needs, picking the skills that will be most useful to them.

Since 2010, over 1 million new people have been empowered to get online in the UK using 'Learn my way', with many of them progressing on to employment or further learning.

For more information ask about ‘Learn my Way’ at your local library.

'The Switch' is located on Keirby Walk and can be contacted on 01282 432300.

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For: Buses, Schools, Libraries, Registrars Office, Highways, Social Services

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Burnley - the most enterprising town in britain award winner 2013 Investors in People - Champion We are a living wage employer We are a disability confident employer