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Environmental protection

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Investigating nuisance complaints

Guidance on how the Council will deal with your complaint of alleged nuisance. 

Noise

Troubled with noisy neighbours, commercial or industrial noise? Check the pages of our website to see what help is availbale

Odour

Nuisance may come from a variety of sources such as commercial kitchens or business premises and their practices. If you think you are experiencing odour nuisance download a diary sheet and advice here

Bonfires

Burning of waste may not be illegal but if smoke or odours are causing you a nuisance we may be able to help. For information see this link Bonfires.  If you think you are experiencing  nuisance download a diary sheet

Light

Incorrectly installed or designed security lighting may cause a nuisance to some people. If you think you are experiencing light nuisance download diary sheet and advice here

Private Action

In some circumstances we may not be able to assist you with your complaint. The following page will advise on how to take your own private action.

Private water supplies 

The local auhtority has a role in risk assessing and monitoring domestic or commercial private water supplies to esnure they comply with drinking water standards. For further information and guidance on how we monitor supplies see this link Private Water Supplies

Smoke control orders

Most of the Borough is covered by Smoke Control Orders issued under the Clean Air Act 1993. This means the use of certain fuels and appliances such as wood burning stoves is prohibited to protect public health. Some stoves are permitted with specified fuels for more information on those that are allowed see link Smoke Control Orders

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For: Buses, Schools, Libraries, Registrars Office, Highways, Social Services

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Burnley - the most enterprising town in britain award winner 2013 Investors in People - Champion We are a living wage employer We are a disability confident employer